Last updated: 10/17/2023
1. Satisfaction Guarantee
At birthflower.tattoo (referred to as “we,” “our,” or “us”), we are committed to delivering high-quality services and products to our clients. We understand that, despite our best efforts, there may be instances when a client is not completely satisfied with our work. In such cases, we offer a satisfaction guarantee that allows for refunds under specific conditions, as outlined in this Refund Policy.
2. Eligibility for Refund
Refunds are available under the following conditions:
- The client has contacted us within 10 days from the date of receiving the final product or service.
- The client can demonstrate that the work delivered does not meet the specifications and requirements initially agreed upon.
3. Requesting a Refund
To request a refund, the client must:
- Contact our customer support team via our contact us page.
- Provide a clear explanation of the reasons for dissatisfaction with the product or service.
- Provide any relevant evidence or documentation to support the claim.
4. Refund Process
Once a refund request is received and reviewed, we will notify the client regarding the eligibility and status of the refund. The following refund process will be followed:
- If the request is approved, the refund will be processed within 10 days. The refund amount will be equal to the total cost of the product or service, minus any non-refundable fees or expenses incurred during the project.
- If the request is denied, the client will be provided with a detailed explanation of the decision.
5. Non-Refundable Fees
Please note that certain fees are non-refundable. These may include, but are not limited to:
- Payment transaction fees by payment gateway
6. Contact Information
If you have any questions or concerns about our Refund Policy, please contact us via:
- Email: contact@birthflower.tattoo
- Phone: +919866114160
7. Policy Updates
We reserve the right to amend or update our Refund Policy at any time. Any changes to this policy will be communicated on our website and will be effective immediately upon posting.
By using our services or purchasing our products, you agree to adhere to the terms and conditions outlined in this Refund Policy.
